Distributed service sector productivity – Noahpinion


Robert Gordon, the strongest proponent of the idea of technological stagnation, doesn’t seem like the kind of guy who would be inclined to agree. But he does! Here’s what he had to say in a recent interview:

This shift to remote working has got to improve productivity because we’re getting the same amount of output without commuting, without office buildings, and without all the goods and services associated with that. We can produce output at home and transmit it to the rest of the economy electronically, whether it’s an insurance claim or medical consultation. We’re producing what people really care about with a lot less input of things like office buildings and transportation. In a profound sense, the movement to working from home is going to make everyone who is capable of working from home more productive…It’s very possible that the transition to working from home – once we get the rest of the economy sorted out – will give us a sizeable jump in the annual growth of productivity

Areas Noah “brainstorm some ways that production could be reorganized around remote work technologies like Zoom and Slack in ways that substantially increase productivity, especially in those difficult service industries.”

  1. Work-from-home
  2. Location arbitrage
  3. Task outsourcing
  4. Improved outsourcing managemnt
  5. Efficient time managment
  6. Telehealth and distance education